Frequently Asked Questions

Please select one of the questions you'd like answered.

General FAQs

How do I go about booking a limousine?

What is your minimum hourly requirement?

How do I know which limousine I should rent?

At what point do the charges start?

What comes in a limousine and what can we bring?

What are your hours of operation?

Do you provide child safety seats?

Is it true you require drivers to be early at no additional charge?

How do I handle the gratuity for the chauffeur?

What is your policy if I have to cancel or change a reservation?

What forms of payment do you accept?

Is smoking allowed in your vehicles?

Airport FAQs

Why should I use Lilley's Limousine for my airport transportation?

Do I travel alone when going to the airport or is it a shared ride?

Does Lilley's offer a discount if we need airport service on a regular basis?

Where can I find my chauffer at the airport?

What if my flight is delayed?

How can I save money on a special airport trip such as a family vacation?

What if I want to ride up with you to the airport to meet my loved one?

Am I actually going to save money using you as opposed to driving myself?

Wedding FAQs

How far in advance should I book for my Wedding?

How do I go about booking my wedding?

Why should I use Lilley's Limousine for my wedding?

What is included in my wedding package?

Are there any discounts for booking my wedding and bachelor/ette party?

What does the chauffeur carry with him on weddings?

Why is the rate for weddings higher than a regular rate

Prom FAQs

How far in advance should I book for my Prom?

How do I go about booking my prom?

What is the cancellation policy for proms?

What is the policy for prom kids alone in a limousine?

Why is a non-limousine a very good option on a prom?